U.S. Return Policy & Exchanges

Overview

We want to make sure Scarves By Rashid customers are completely satisfied!  All unused items must be returned within 20 days of the ship date for a full refund unless otherwise noted. Under NO Circumstances will refunds be given to purchases not received for work addresses or P.O Boxes.

How To Initiate a Return

Please note: Unfortunately, items on “sale” cannot be refunded.

Please email r.rashid@scarvesbyrashid.biz with your Order # included in the subject line and body of the email. If the product was damaged, please include an image. We will personally be in touch within 1-3 business days. All items will be inspected.

You are welcome to use the shipping method of your choice. We encourage you to add shipping insurance and tracking shipping service on your returned purchase. We will not be responsible for any lost items in transit. Please include the shipping label, information and why you are returning the item, and the product in original packaging. Your Shipping cost is Non-Refundable.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 1 to 3 business days.

Please address all returns to:
8505 Forrest Ave
c/o Scarves By Rashid
Philadelphia, PA 19150